Privacy Policy

Last updated: 2025-02-24


Welcome to Astro Inferno. In the Fracture, secrets are currency. On this website, we keep yours to a minimum.


Who we are


Controller:
Astro Inferno / Haxan Studios
Contact: support@haxanstudios.com
Website: https://www.astroinferno.com


What we collect

1. Webshop and orders

If you buy something, we process the information needed to fulfil your order, such as:


  • name, email address

  • shipping/billing address

  • order details (items purchased, delivery information)


2. Payments (Stripe)

Card payments are processed by Stripe. We do not store full card details on our servers. Stripe handles payment processing and related security checks.


3) Basic site usage (navigation)

To operate and secure the site, we may process basic technical data:


  • IP address, browser/device type

  • pages visited and timestamps

  • error and security logs

We use this to keep the site reliable, prevent abuse, and troubleshoot issues. We do not use it to build detailed profiles of visitors.


Why we use your data


  • to process orders and deliver products

  • to handle customer support and refunds

  • to run, secure, and improve the website and webshop


Legal basis


Where applicable, we rely on:

  • Contract(to complete purchases and deliver orders)

  • Legitimate interests(website operation, security, troubleshooting)

  • Legal obligation(accounting/tax records where required)

How long we keep data

  • Order and invoice records: as required for fulfilment and legal/accounting purposes

  • Support messages: as long as needed to resolve the matter

  • Server/security logs: retained for a limited period and rotated/deleted

Who we share data with

We do not sell your personal data.

We share data only with service providers needed to run the website and webshop:

  • one.com(hosting and webshop platform)

  • Stripe(payment processing)

  • delivery/fulfilment partners, if applicable, for shipping your order

Each receives only what is necessary for their role.


International transfers

Some providers (including Stripe) may process data outside the EU/EEA. Where required, appropriate safeguards are used.


Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your data, and object to certain processing. Contact: support@haxanstudios.com


Cookies

We use essential cookies for webshop and site functionality. If we add optional analytics cookies, we will request consent where required.


Updates

We may update this policy when the world (or the Fracture) shifts. The latest version will always be posted here.